Information for suppliers
Our commitment to premium quality is demonstrated in the suppliers we select. Only collaboration built on trust allows us to continue offering innovative and high-quality products. Find information for suppliers here – from delivery and purchasing terms to packaging guidelines.
Important information and documents
Find key informational material to download here
GEZE on nexmart
GEZE is on the information and trading portal nexmart. The industry network allows GEZE trading partners to easily find out about GEZE products at any time of day or night. The portal offers a simple user interface and typical industry ordering functions which provide automated order processing and a fully digital ordering process.
Our frequently asked questions (FAQs) provide answers to questions commonly asked of our Procurement Department.
Our payment terms are: 3% discount within 14 days, 30 days net. We offer free delivery, including packaging and customs clearance costs. Full details of our purchasing terms and conditions are available on request and are also set out in our contracts. These conditions are binding for all orders.
GEZE GmbH completes an annual stock-take at its year-end on 30 June each year. No deliveries are accepted on this date. Calendar-related or operational reasons may mean that we perform this stock-take before or after this date. Suppliers with an external warehouse must record and report their stock of GEZE products.
Once a supplier is selected, the contract to delivery initial samples is granted. These samples are then checked to ensure they comply with the agreed specifications – i.e. the supplier must prove its readiness for series production. This requires an initial sample test report (EMPB) in accordance with VDA. A materials certificate in accordance with VDA is also required. This must provide a breakdown of the material composition and mechanical properties. Initial samples are required from new suppliers delivering new parts, existing parts with a new change version of drawings or specifications, or when switching to new or refurbished tools.
The supplier is required to provide information prior to delivery in the event of:
- products from new/changed production processes
- products with primary materials from a new subcontractor
- change in production location
- products delivered more than 24 months previously, and
- products whose delivery was stopped by GEZE due to a quality problem.
The supplier’s readiness for production is evidenced by means of the initial samples, and documented in the initial sample test report and material test certificate. GEZE GmbH and the supplier sign a quality assurance agreement as confirmation of production readiness. This quality assurance agreement covers samples, series production, audits, documentation, additional applicable documentation, environmental protection and occupational health and safety, a process sequence for QA delivery terms, container labelling, and information provided by the supplier.
The standard format for files available from GEZE GmbH is dxf; in the future, however, files will also be available in dwg format.
Products can be delivered from Monday to Thursday from 7.00 am to 3.00 pm, and on Fridays from 7.00 am to 2.00 pm. Deliveries outside these hours are permitted only in exceptional cases and by arrangement.
Installers can complete service or repair work every day between 6.00 am and 7.00 pm. Services outside of these hours can be provided up to 11.00 pm only in exceptional cases and by arrangement.
To ensure quick transportation and optimal storage, we are increasingly using small load carrier packaging and Euro pallets. Goods must be packaged such that damage in transport is avoided. Packaging materials must not exceed those required to avoid damage. Only environmentally-friendly packaging materials may be used. The obligation to take back packaging is in accordance with statutory provisions.
Each packaging unit delivered must be marked with the supplier's name, ID number, drawing number and change version, or this identification must be included with goods.
Following delivery, invoices must be submitted separately to the customer along with all associated documents and data. Invoices must include the order details and order numbers each individual item. Invoices failing to provide these details will not be paid. Payments will be made as standard, unless agreed otherwise. The payment term starts from the time of delivery and/or when the service has been completed in full and when a compliant invoice has been received. The customer is entitled to deduct a discount for offsets or in reserve of defects. In this event, the payment term begins after said defects have been rectified in full. Payments are not considered as recognition that the delivery or service fulfils the contract.
The visible surface must not display any visible damage from a defined distance. The visible surface is clearly defined on the drawing and established using a limit sample.
GEZE works with SAP/R2, and suppliers can connect via remote data transmission interfaces.